I JUST PLACED AN ORDER, WHEN WILL IT SHIP? 

Please allow 3 - 7 business days of processing and production time for your order to ship out.

HOW LONG IS THE SHIPPING TIME? 

      • Average time: 2 - 5 days business days 

There are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; the delivery issue is the responsibility of the shipping company. 

CAN I CANCEL MY ORDER? 

You are able to cancel your order with no penalty! You must cancel your order 24 hours after creating it for the cancellation to be applied. 

I HAVE ENTERED AN INCORRECT ADDRESS!

If you have misspelled or auto-filled your address incorrectly, simply reply to your order confirmation email and give us the correct information. Notify us immediately via email. If the address is wrong, we can correct this within 24 hours. 

MY ITEM ARRIVED DAMAGED 

We do ship every item with care. Despite this, if a product arrives damaged due to mail service mistreatment, please contact us with:

- Your order number. 

- A picture of the damaged product. 

Once received, we'll be happy to send out another free of charge. 

I HAVE A QUESTION THAT WASN'T ANSWERED, CAN YOU PLEASE HELP?

If we still haven't managed to answer your question please feel free to contact us and we will do our best to reply within 24 hours.